| This is the office of a franchise real estate firm in central Manchester. Seven agents work here, who spend much of their time showing properties to clients. The owner travels between the office and his home in Wales where he often works. With the Virtual Phone System, he is able to communicate with his staff and clients as if he were in the office. A personalised greeting has also been set up to direct callers to their respective agents. By allowing staff to stay connected to buyers and sellers whether they’re at home, in the office, or on the road at a listing – Burgess is able to run his business competitively and present a refined image to the outside world. |